Privacy Policy
Last updated: July 2026
Introduction
Endoscopy.mu ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
Information We Collect
We collect information you voluntarily provide when you contact us, subscribe to updates, or use the AI assistant. This may include your name, email address, contact message, newsletter choice, or chat text. We also collect anonymised, aggregated analytics about how the site is used.
How We Use Your Information
We use your information to respond to enquiries, generate an AI assistant reply when you choose to use chat, improve our content and website, and, only with your consent, send occasional updates. We do not use your data for automated medical or eligibility decisions.
Data Sharing
We do not sell, trade, or rent your personal information. We may share only the information needed with trusted service providers that operate the website, email, analytics, or AI assistant. Chat messages are sent to an external AI provider to generate a reply.
AI Assistant
The AI assistant provides general education, not medical advice. Do not enter names, contact details, appointment details, medical record numbers, test results, or other identifying health information. Chat is not suitable for urgent symptoms; contact a clinician or seek urgent medical help instead.
Data Security
We apply appropriate technical and organisational measures to protect your data. No method of transmission over the Internet is completely secure, but we work to safeguard your information.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at [email protected].
Medical Disclaimer
Content on this site is for general information and education only and is not medical advice. For digestive symptoms, questions about an endoscopy, or any medical condition, consult a qualified doctor or your endoscopy clinic; their instructions always take precedence.
Contact Us
If you have questions about this policy, contact us at [email protected].